We understand the importance of a satisfying shopping experience for our customers. In case you are unsatisfied with your order, we offer a fair return and refund policy. Please take note of the following information:
a. Refund: We will refund you in full for the damaged products, including the original shipping costs.
b. Replacement: If you prefer, we will be happy to replace damaged products with the same or similar items at no additional cost.
Additional conditions:
We are committed to solving any problem you may encounter during your shopping experience with us. Please feel free to contact us for any questions or return and refund requests. We will do our best to assist you quickly and efficiently.
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Contact details
022 348 83 75
contact@passionequestre.ch
Geneva Street 148bis, 1226 Thônex
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